ïŒè§£æ±ºïŒã売ããªãECãµã€ã4ã€ã®å ±éç¹ã
売ããECãµã€ããšå£²ããªãECãµã€ãã®éãã¯ãã©ãã«ããã®ã§ããããïŒæ³šç®ãã¹ãçç±ã®äžã€ã«ãæ£ããUXãã§ããŠãããããããããŸããUXãšã¯ããŠãŒã¶ãŒããµã€ãã§åŸãããäœéšã®ããšãæ¥æ¬èªã§èšããšããŠãŒã¶ãŒãšã¯ã¹ããªãšã³ã¹ãšèšããŸãã
売ããECãµã€ãã¯ãUXãæèãããµã€ãã¥ãããããŠããŸããããã§ã¯ã売ããECãµã€ãã«ãªãã«ã¯ã©ã®ããã«UXãæ¹åããã°ããã®ã§ããããïŒUXã®èšèèªäœãæœè±¡çãªã®ã§ãã€ã¡ãŒãžããããªãæ¹ãå€ãããšæããŸãã
æ¬èšäºã§ã¯UXã«çç®ããŠã売ããªãECãµã€ãã«å ±éãããã€ã³ãã«ã€ããŠãŸãšããŠãããŸãã売äžã䌞ã³ãªããšæ©ãã§ãããµã€ããªãŒããŒã®æ¹ã¯ããã²äžåºŠãèªèº«ã®ãµã€ãã®UXã確èªããŠã¿ãŠã¯ãããã§ããããã
売ããªãECãµã€ãã«å ±éãã4ã€ã®ããš
ååç»åãå°ãã
ECãµã€ãã«ãããŠãåçã¯æãéèŠã§ããååã®é åãæããŠãããããšã«ããªããŸãããå ·äœçãªå©çšã·ãŒã³ãæããŠãããããšã«ãã€ãªãããŸãã
売ããªãECãµã€ãã¯ãåååçãå°ãããã衚瀺ãããŠããªãããšãå€ãã§ããäžã«ã¯ç®ãããããªããšèŠãããªãã±ãŒã¹ããããååã®é åããªããªãäŒãããªãããšã§ãããã
ã¹ããã®å Žåã¯ãããã«ã¿ããã§åçã®æ¡å€§ãã§ããå ŽåããããŸããããã§ããããŠãŒã¶ãŒã«ããã«ã¿ãããããŠãããããæ¹ã¯ã¹ããŒãã§ã¯ãããŸãããããã«ããã«ã¿ããã§ãºãŒã ã§ããããšãç¥ããªããŠãŒã¶ãŒããæ¡å€å€ãã®ã§ãã
ã«ãŒãã䜿ãã¥ãã
ECãµã€ãã«ãããŠãã«ãŒãã¯å¿ é ã®æ©èœã®äžã€ã§ããã»ãšãã©ã®ECãµã€ãã«ã¯åãã£ãŠããŸãããAmazonãªã©ã®å€§æãµãŒãã¹ã®ãããã§ããŠãŒã¶ãŒãã«ãŒãæ©èœã®äœ¿ãæ¹ã¯ããããã£ãŠããŸãã
ããã ãã«ãã«ãŒãæ©èœã䜿ãã¥ããã®ã¯å€§ããªçæã«ãªããŸããããããã®ããã«ãŒãã«å ¥ãããã©ããããããã¥ããããšãããäžåºŠãã¿ã³ãæŒããããåãååã2ã€ã3ã€ãã«ãŒãã«å ¥ã£ãŠãããšæ®å¿µãªæ°æã¡ã«ãªããŸãããã
ã«ãŒã詳现ãã²ãããªããã°ç¶æ³ãããããªãã®ã¯ã倧ããªãã€ãã¹ã«ããªããŸããã«ãŒãã®è©³çŽ°ããŒãžã«ç§»åãããšããããšã¯ãèšãæããã°ããŠãŒã¶ãŒãè³Œå ¥ãããŒããé¢ããŠããŸãããšã«ãªãããã§ãã
åå以å€ã®æ å ±ãå å®ããŠããªã
ECãµã€ãã«ã¯ã販売ããŠããåå以å€ã®æ å ±ïŒããŒãžïŒãå€ããããŸããå©çšèŠçŽããã©ã€ãã·ãŒããªã·ãŒãFAQãªã©ã®ããšã§ãããããã£ãæ å ±ãå å®ããŠããªãããããã¯éåžžã«èŠã¥ããããšã¯ãŠãŒã¶ãŒããã®ä¿¡é Œã倱ãããšã«ã€ãªãããŸãã
ãŠãŒã¶ãŒã¯ãååããŒãžã ããèŠãŠãã®ã§ã¯ãããŸããããã®ãµã€ãå šäœãèŠãŠãè³Œå ¥ã«èžã¿åããã決ããŠããã®ã§ãããã®ECãµã€ããä¿¡é Œã§ããã®ãããµããŒãããã£ããããŠããããèŠãŠããã®ã§ãã
ã¹ããã«æé©åãããŠããªã
ã¿ãŒã²ããã®å¹Žéœ¢ãªã©ã®å±æ§ã«ãããã®ã§ãããECãã¹ãããã䜿ã£ãŠãããŠãŒã¶ãŒã¯å€ããã®ã§ããPCã«æ¯ã¹ããšã¹ããã®ç»é¢ã¯å°ããã§ãããã¿ãããã¹ã¯ã€ããªã©ã®æäœãã¹ããç¬ç¹ã§ãã
ããŒã ããŒãžã§ã¹ãããžã®å¯Ÿå¿ãæ¥åã§ããã®ãšåæ§ã«ãECãµã€ãã§ãããã¯åããã¹ããã«æé©åããŠããªããšããããšã¯ãããã ãã§å€ãã®æ©äŒæ倱ãèµ·ããŠããããšã«ãªããŸãã
ã¹ãããžã®å¯Ÿå¿ãšãããšãã¬ã¹ãã³ã·ããã¶ã€ã³ãæåã§ããããã ãããŒãžãã¬ã¹ãã³ã·ãã«ããã°ãããšããããã§ã¯ãããŸãããããã¹ããå°ããã£ããããã¿ã³ããªã³ã¯ãå°ããæäœãã¥ããECãµã€ããããèŠãããŸãã
ãŸãšã
売ããªãECãµã€ãã«å ±éããç¹ã«ã€ããŠãUXã«æ³šç®ããŠè§£èª¬ããŸãããECãµã€ãã§å£²ããããã«ã¯ãUXã®æé©åã¯åŸ ã£ããªãã®æœçã§ãã
èªç€Ÿã®ECãµã€ãã«åœãŠã¯ãŸãå 容ããã£ãå Žåã¯ãããŒãžã®æ¹åããµã€ãæ¹ä¿®ãæ€èšãããŠã¿ãŠã¯ãããã§ããããã
ãªãUXã®æ¹åãè¡ãå Žåã¯ãã¢ã¯ã»ã¹è§£æãããŒãããããªã©ã®åæææ³ãåæã«æ¡ãå ¥ããããšãããããããŸããUXã®æ¹åã«ããå¹æãããããªãæ¹åæ¹æ³ãåŸãããã«ã±ã«ããªãããã§ãã